Effective Date: April 16 2025

At Patience Miller OB-GYN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (patiencemillerobgyn.com) or engage with our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Identifiable Information (PII): This includes your name, address, email address (contact@patiencemillerobgyn.com), phone number, and other contact information that you voluntarily provide when booking appointments, filling out forms, or contacting us.

• Health Information: As an OB-GYN practice, you may provide medical or health-related information during consultations or through online forms. This data will only be used to provide medical care, and it will be kept confidential in accordance with HIPAA (Health Insurance Portability and Accountability Act).

• Non-Personal Information: We also collect non-identifiable data such as browser type, device information, IP address, pages visited, and website interactions for analytical and optimization purposes. This information helps us improve the performance and user experience of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver medical care, appointment scheduling, follow-up, and related services to our patients.

• To Communicate: To respond to your inquiries, confirm appointments, and send updates or promotional materials related to our services (unless you opt out).

• To Improve Our Services: To analyze and improve the performance of our website, troubleshoot issues, and enhance user experience.

• To Comply with Legal Requirements: We may use or disclose personal information as required to comply with applicable laws, regulations, or legal processes.

3. Data Security

Patience Miller OB-GYN takes data security seriously and implements appropriate administrative, physical, and technical safeguards to protect your personal and medical information. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Healthcare Providers: When necessary for your care or when you have requested a referral to another provider.

• With Service Providers: To third-party companies who perform services on our behalf (e.g., email management, appointment scheduling, or website analytics), but only to the extent necessary for them to perform their tasks.

• Legal Requirements: We may disclose personal or medical information if required by law or in response to a valid legal request.

5. Your Privacy Rights

As a patient, you have certain rights regarding your personal and health information:

• Access and Correction: You can request access to the personal and medical information we have collected about you, and you can request corrections if the information is inaccurate or incomplete.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly at contact@patiencemillerobgyn.com.

• HIPAA Rights: If you are a patient, you are entitled to receive a copy of our Notice of Privacy Practices, which outlines how your health information is used and protected under HIPAA.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files placed on your device when you visit our website. You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

7. Third-Party Links

Our website may contain links to external websites. Please be aware that Patience Miller OB-GYN is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies when visiting any linked sites.

8. Children’s Privacy

Patience Miller OB-GYN does not knowingly collect personal information from individuals under the age of 13. If you believe we have collected such information, please contact us immediately at contact@patiencemillerobgyn.com, and we will take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Patience Miller OB-GYN
Email: contact@patiencemillerobgyn.com
Phone: 210-614-8900
Address: 7922 Ewing Halsell Drive, 420, San Antonio, TX 78229